Posts Tagged ‘social media’

5 Tips to Succeed With Social Media

Sunday, October 30th, 2011

TRY THIS
Ready to start a social media campaign? With the right planning, social media can build loyalty for your brand, increase your brand’s exposure to new audiences, and position your brand as an authority in your field. Here are some tips to help you succeed:

1) Customize your avatar. What’s an avatar? Literally, it’s a virtual stand-in; but in social media it’s come to mean the screen icon that represents you—and accompanies any comment you make—on Facebook, Twitter, and any blog site. Unless you upload an image for your avatar, applications will use a default image to represent you and/or your company. Select an avatar that represents your company (i.e. a logo), or the representative who is speaking on behalf of the company (a photo or illustration of that person). AVOID: using pets, random images, or family pics as your avatar! Remember, this is a client-facing image that represents your brand.

2) Be conversational. Social media is at its heart, social. This means it’s a place to engage your followers in conversation—asking leading questions, chatting about what’s new, and providing information your audiences will find useful in their daily lives. While it’s OK to mention new products or services, this isn’t the place to try your hard sell.

3) Be consistent. Much like in-person networking, the more frequently you connect with your social network, the more they’ll come to think of your company’s products or services when they have the need.

4) Stay professional. Remember that social media is akin to business networking—you wouldn’t share dirty jokes or talk about your weekend in detail at a business networking event…would you? Social media should strike a balance between business communication and social communication. When in doubt, err on the professional side!

5) Join the conversation. Ever go to a party and get cornered by some bore who goes on and on about him/herself and never comments on something you say? With social media, it’s much the same! Reciprocate with your fans/followers by retweeting comments that resonated with you, replying via direct message to people on Twitter or Facebook, and comment on people’s Facebook and blog sites. They’ll appreciate the props, and you’ll increase your company’s exposure.

Bringing Social Media to Print

Wednesday, January 5th, 2011

BIORÉ MAKES A LITERAL LEAP FROM FACEBOOK
TO TRADITIONAL PRINT ADS

Companies love Facebook and Twitter for their relative low cost, in-an-instant publishing, and ability to create a dialogue with their audiences. So much is the love of all things Social, that print publications—who rely on print advertisers—have fretted much over the last couple of years about their livelihood.

Well, in a strange and rare leap from Social to Traditional media, Bioré Skincare seems to have found a formula that’s a win-win for both camps.

In the ad for Bioré Skincare, the company created an ad that’s little more than a screen shot of their Bioré Skincare Facebook page. The company posted a question to its wall, then printed what appears to be the first 17 of 60 comments praising the product. Brilliant!

Biore Ad taken from Facebook post

Click on the ad to see a larger image

The advantages here are clear:

  1. Their customers are doing the advertising for them
  2. People viewing the ad are more likely to believe the testimonials, since they’re from “real” people
  3. They had little need for design or copywriting assistance (boo!)
  4. People viewing the ad are likely to relate to the recognizable Facebook layout
  5. They have a built-in campaign; all they need to do is post a new question and use the same ad format

However, now that the MOST OBVIOUS bridge from online to in-hand has been made, it’s up to companies to translate the concept in a less literal way. And the question remains: will other companies embrace the concept of bringing social media to print ads, or is this an isolated occurrence?

Perhaps Twitter post billboard series are in our future…

Embracing social media

Tuesday, June 9th, 2009

twitter

Lately, my email inbox has been flooded with invitations to networking opportunities around the topic of social media: Marketing groups are wondering how to use social media to enhance their client’s campaigns and reach younger markets. Small business groups are looking to social media to keep in touch with their client base. And graphic designers are contemplating their new role in providing a whole new suite of branded products for social media applications.

Attending these events, I’m discovering the following themes among the participants:

  • Resistance. “I just got a website after 14 years of having nothing! Why do I need to do more?”
  • Reluctant Acceptance. “Yeah, I’m on LinkedIn and have a Facebook account, but I really don’t get the Twitter thing.”
  • Integration. “Social media is just another part of my overall marketing strategy.”

When it comes to my business, I’m definitely in the “Integration” category; I use several forms of social media as different points of entry to reach my current network and extend my company to future contacts. Beyond my own marketing, I’d recommend embracing social media to my clients as well. Here’s why:

1) Staying top of mind. Applications like Twitter, LinkedIn, Facebook and MySpace all allow for easy, constant updates about the work you’re doing, the events you’re attending, articles you’re reading, and specials you’re offering. So, when an opportunity does come up for someone to need your services, you’re the first person they consider.

2) Reaching younger audiences. A recent Star Tribune article (“Voice Mail Calls, But Do We Care?“) reported on the decline of voice mail as a mode of communication for younger professionals, who are instead turning to Twitter, Facebook, texting and email to keep in touch. The lesson? If your company is intending to reach younger audiences, you ought to be saavy in social media.

3) Increasing your search results/controlling your brand. Think about it. If someone does a web search for your company, wouldn’t you want the pages that come up to be ones that you’ve crafted with your brand images, your messages, and your products? Utilizing social media multiplies your search results, supporting your website with branded blogs, custom icons on Twitter, designed Facebook pages, and crafted LinkedIn profiles. Here’s a hot tip: check out the new Google Profiles page to control your search results: http://www.google.com/profiles.

4) And finally, integration. Consider that on average, a typical amount of time users spend at your website is from 1-3 minutes. Now consider that you get a blog. You update it with content and post the link on a Twitter update. Twitter followers click the link to your blog entry to read it, and while they’re there, they see a link to your website/LinkedIn Profile/Facebook page, etc. Maybe they visit your website and click a link to sign up for your e-newsletter. You’ve successfully kept people engaged with your business, and if you post again tomorrow, the process can begin again.

In closing, social media doesn’t appear to be going anywhere soon, and smart businesses will embrace opportunities to use it intelligently to promote their business and stay in touch with their networks.